Programmes delivered for global brands

The UK's flag carrier and part of International Airlines Group (IAG), British Airways operates a global long- and short-haul network from its Heathrow hub, flying millions of passengers a year. Its customer engagement runs on one of the most established loyalty ecosystems in aviation.

One of the world's largest telecommunications groups, Telefónica provides mobile, broadband, TV and digital services to hundreds of millions of customers across Europe and Latin America under brands including Movistar and Vivo, and through Virgin Media O2 in the UK.

Checkatrade is a UK platform that connects homeowners with vetted local tradespeople who pass up to 12 checks before being listed. Its engagement is built on trust, verified reviews, a homeowner guarantee, and a 4.6/5 Trustpilot rating from over 75,000 reviews.

Founded in Bristol in 2009, OVO has grown into one of the UK's largest domestic energy suppliers, with roughly 4 million customers. It engages customers largely digitally, through its app, smart meters, and EV and smart-charging tariffs.